One of the lessons we learned early on when we launched our call service in early 2017 was this:
Our product is our people.
The ability of our client SDRs (sales development reps) to spark interest and convert conversations to next steps with prospects has been mission critical for not only the success of your business, but ours.
We created an explainer video to help you understand how we prep, educate, and train our team on your offering and sales skills to give them the best opportunity to convert those critical sales conversations for you.
To summarize, each one of our client SDRs participates in the following as part of their onboarding and continued education at SHP:
*H2H Sales Scripts® for Cold Phone Calls Methodology training course completion
*Ongoing daily sales trainings and role plays with our client SDR manager
*1 on 1 trainings and meetings with account managers to cover campaign specific product knowledge and requirements
*Weekly, monthly, quarterly performance reviews on 4 primary metrics and several secondary metrics
We hope this video and explanation helps you in your journey while considering SHP as your outsourced sales development partner.